Scammers are zeroing in on Twin Cities DoorDash drivers, posing as company support and striking while drivers are mid-delivery. The impostors are calling or messaging Dashers, coaxing out verification codes or access to their accounts, and leaving some workers hundreds of dollars short. Word of the scheme has been rippling through local driver groups and showed up in local TV coverage on Monday.
Multiple Minnesota Dashers told FOX 9 they were contacted after accepting small orders, then instructed to cancel or “verify” the delivery. The callers then asked drivers to read off one-time codes, which allowed the scammers to change banking details, according to video reporting by Corin Hoggard. Victims told FOX 9 the fraudsters used real order information to sound convincing, and some drivers say they lost hundreds of dollars in the process.
How the scam works
In many cases, scammers place a tiny bogus order, then call or text the Dasher through the app or by spoofing a DoorDash number. They create a sense of urgency, claiming the card on the order was fraudulent or insisting the order has to be canceled immediately. DoorDash’s Dasher blog warns that attackers will often ask for verification codes, passwords or other account details, and that handing over those one-time codes can let criminals take over an account. The blog bluntly notes, “DoorDash will never ask for your password or your one-time verification code.” DoorDash’s Dasher blog also offers a list of warning signs and basic precautions for drivers.
Reports across the region
The scheme is not limited to Minnesota. Similar incidents have been reported in other states, suggesting the tactic is making the rounds. A Wayne County, Mich., driver told ClickOnDetroit that a caller claiming to be DoorDash personnel persuaded him to share his bank information. In Wisconsin, deputies in Door County warned Dashers about suspicious phone calls that tried to pry loose login credentials. WBAY reported that deputies notified DoorDash and urged drivers to stay alert.
DoorDash response and official guidance
DoorDash says it has seen unusual activity linked to a third-party vendor phishing incident and is working with security experts and law enforcement to investigate, according to its help center. Per DoorDash’s help center, the company has notified affected users where required and set up a dedicated support line for Dashers. The company is urging drivers to rely on in-app support and to avoid responding to unexpected calls or links that claim to be from DoorDash.
If you're targeted: a short checklist
If a call or text feels off, hang up or stop replying, then contact DoorDash only through the Dasher app. Do not read one-time codes aloud or share passwords, even if the caller has your name or order details. If your account is accessed or you lose money, contact your bank, file a report with local police, and submit a complaint to the FBI’s Internet Crime Complaint Center. The IC3 accepts online reports of internet-related fraud at IC3.gov, and saving screenshots, call logs and the order ID can help both investigators and your bank.
Some drivers told FOX 9 they want clearer warnings inside the app and faster help when their earnings vanish. Until that happens, drivers in Minnesota and beyond are treating any off-platform request for verification codes or bank details as a bright red flag and reporting sketchy contacts as quickly as they can.
