Charlotte

Ceiling Comes Crashing Down At Winston‑Salem Hibachi Hotspot, Three Diners Hurt

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Published on July 21, 2026
Ceiling Comes Crashing Down At Winston‑Salem Hibachi Hotspot, Three Diners HurtSource: Google Street View

Dinner at Arigato Japanese Steak and Seafood House in Winston‑Salem turned terrifying when a section of the ceiling suddenly collapsed onto a table during the supper rush, injuring three diners and spraying insulation and drywall across the room. Video from the scene shows stunned customers and staff scrambling to clear debris from a person who appears motionless on the floor. Emergency crews quickly evacuated the restaurant and treated multiple people as the usually lively hibachi show went quiet.

Forsyth County Officials Confirm Injuries

Forsyth County officials told The Charlotte Observer that EMS crews found three patients with trauma complaints after the ceiling came down on their table. Two of those patients were treated at the scene and did not need transport, while one person was taken to Forsyth Medical Center for additional evaluation and treatment. Authorities have not released the names of those injured or any further details about their conditions.

Witness Videos Show A Chaotic Dining Room

Cellphone footage posted to social media and shared in a local Reddit thread captures the moment after the collapse, with dozens of diners standing amid scattered debris and insulation. A woman can be seen lying on the floor while people rush to help and staff guide shaken customers toward the exits. The scenes in the clips line up with officials’ description of multiple trauma complaints and a packed dining room suddenly turned into an emergency response zone.

Restaurant Location And Background

According to Arigato’s website, the Winston‑Salem location sits at 2995 Bethesda Place, where guests typically crowd around hibachi grills for tableside cooking and dinner‑and‑a‑show. The longtime Triad favorite is known for drawing families and weekend groups for its hibachi and seafood offerings, with the clatter of knives and bursts of flame usually serving as the main drama of the night.

Investigation Ongoing

Authorities have not yet said what caused the ceiling to give way, and the restaurant remained closed while officials examined the scene, according to The Charlotte Observer. Local officials said they plan to release additional details as the investigation continues.