Denver-based Warehouse Anywhere just massively bulked up its operation, acquiring Richardson, Texas firm XPS Solutions and, according to early local reporting, roughly tripling its workforce in one shot. The deal pulls XPS’s live-agent and AI-powered tenant support into Warehouse Anywhere’s business self-storage marketplace, with executives pitching the combo as a way to place business tenants and support operators at scale without piling on more on-site staff.
In a press release this month, Warehouse Anywhere said the acquisition creates an end-to-end platform that connects business customers with storage operators and gives the combined company access to more than 17,000 storage locations nationwide. Financial terms were not disclosed, and XPS will keep operating under its own brand. The Denver Business Journal first reported the deal and said the transaction "triples employee count" at the Denver company.
What XPS Brings to the Table
XPS Solutions, headquartered in Richardson and in the business for more than two decades, offers 24/7 call handling, payment processing, a tenant mobile app, and an AleX AI front end that fields routine questions and hands off to live agents when needed. XPS Solutions says its tools plug into multiple facility-management platforms so operators can run properties remotely and improve rental conversions without hiring additional on-site staff.
The companies say that by combining operator data from those systems with business-customer behavior inside Warehouse Anywhere’s marketplace, they will be able to make smarter placement decisions and roll out additional AI features over time.
Staffing and Scale
The Denver Business Journal’s "triples" headline reflects what happens when a relatively small Denver team absorbs a call-center operation counted in the low hundreds. Third-party data services peg XPS’s workforce in that range, with Signalbase listing roughly 125 employees. Warehouse Anywhere’s public profile before the acquisition showed a much smaller staff, which makes the big jump in headcount plausible even without precise pre- and post-numbers from the companies.
Why Operators Should Care
Self-storage operators have been wrestling with chronic staffing shortages at the same time customers increasingly expect someone to pick up the phone at any hour. Outsourcing front-line calls and leaning on hybrid AI and human workflows has become a go-to workaround for many. Inside Self Storage has documented how call centers and remote management setups can keep facilities responsive without maintaining large on-site teams.
At the same time, industry trackers are flagging a broader consolidation wave among service providers this year, with vendors linking up to offer more full-stack solutions across management, marketing, and customer support, according to Modern Storage Media.
"This acquisition is about raising the bar for what business storage can look like," Warehouse Anywhere CEO Laura Holmes said in the announcement, arguing that the combined data and service layer will support smarter placements and new AI tools. Warehouse Anywhere says both brands will continue their day-to-day operations as integration gets underway, and Denver observers will be watching for hiring moves and product mashups to start surfacing in the months ahead.
