H-E-B is telling customers to immediately stop using certain Kalorik MAXX air fryer ovens after federal regulators warned that the appliances' spring-loaded French doors can suddenly slam shut on a user's arm while the oven is running, causing serious burns. The warning covers ovens sold at H-E-B and Joe V's Smart Shop stores, part of a broader alert touching major retailers across the country.
The U.S. Consumer Product Safety Commission is warning consumers to stop using the affected Kalorik MAXX Air Fryer Ovens with French Doors immediately because they pose a risk of serious burns, according to the U.S. Consumer Product Safety Commission. H-E-B confirmed the warning to its own shoppers, stating on its H-E-B News recall page that the CPSC acted because of the burn injury risk tied to the French-door design. As MySA reports, the Kalorik MAXX air fryer ovens with French doors were sold at H-E-B and Joe V's Smart Shop locations.
How the Doors Turn Dangerous
The hazard centers on the oven's signature design feature. The affected models are labeled MAXX and have spring-loaded French doors made of glass with metal handles, per KWQC's reporting on the CPSC alert. Those doors can suddenly close on a user's arm and cause burns while the oven is actively operating, the same report notes — a malfunction that turns a routine task like pulling food out of the oven into a potential injury.
The impacted models include the MAXX and MAXX Advance air fryers, according to NBC Chicago. Kalorik's own product listing describes the MAXX Advance 26-quart digital air fryer oven as having sleek glass French doors that open with a single pull, a feature marketed as a convenience that regulators now say can backfire with force.
Dozens of Burn Reports, Including Scarring
The scale of the complaints adds weight to the warning. The CPSC has received dozens of burn reports tied to the ovens, and at least one of those reports included scarring reflective of second-degree burns, NBC Chicago's account states. H-E-B, for its part, reported that no H-E-B customers have reported injuries, according to the company's statement carried by MySA.
The air fryers have been sold at major retailers and online since 2020, KWQC reports. Accounts of the exact sales window differ: NBC Chicago states the products were sold from April 2020 to Jan. 8, 2024, while MySA's reporting describes the affected air fryers as having been sold between 2020 and 2025. Beyond H-E-B and Joe V's Smart Shop, the ovens were sold through major retailers including Costco, Walmart, Home Depot and Amazon across the United States, per NBC Chicago.
What San Antonio-Area Owners Should Do
Consumers with an affected appliance are being told to stop using it and immediately dispose of it, following local hazardous waste disposal procedures, NBC Chicago's report states. For San Antonio residents, the city's Solid Waste Management department maintains one permanent household hazardous-waste drop-off center, along with monthly drop-off availability and quarterly mobile collection events, according to the City of San Antonio. Residents of unincorporated Bexar County have a separate option: the Bexar County household hazardous-material collection program, which is free for qualified residents of unincorporated areas of the county.
Shoppers who bought a Kalorik MAXX or MAXX Advance oven through H-E-B, Joe V's Smart Shop or any other retailer named in the warning are urged not to wait for further notice before setting the appliance aside. The combination of a design that can trap an arm against a hot door and a growing pile of burn reports, including at least one severe enough to leave lasting scarring, is why regulators pushed the warning out now rather than waiting on further review.
