Hampton Roads/ Crime & Emergencies

Norfolk Bank Teller Confronted by Robber in Gray Hoodie, Police Say

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Published on October 19, 2026
Norfolk Bank Teller Confronted by Robber in Gray Hoodie, Police SaySource: Arlington County / Wikimedia Commons

A man walked into the Truist Bank at 5800 East Virginia Beach Boulevard in Norfolk Monday morning and demanded cash from a teller, according to police. No one was hurt during the encounter, which unfolded at approximately 10:20 a.m., and investigators are now asking the public for help tracking down the suspect.

Norfolk police are investigating the robbery, as reported by WAVY.com. According to police, the man entered the branch and demanded money from a teller before leaving the scene. Officers reported no injuries from the incident.

Police described the suspect as standing about 5 feet 5 inches tall and weighing around 275 pounds. He was wearing a gray hoodie, dark pants and sunglasses at the time, according to the same police description relayed through the outlet's report.

What Investigators Still Need to Pin Down

The station's report does not specify whether the man was armed, how much money was taken, or which direction he fled after leaving the bank. Those details have not been made public as the investigation continues.

A separate local report also indicated that Norfolk police were looking for a man connected to a robbery at a Truist branch on Virginia Beach Boulevard, though that account was only available in brief form, per 13News Now.

How to Submit a Tip

Anyone with information on the robbery is asked to submit an anonymous tip by calling 1-888-LOCK-U-UP, using the P3 Tips app, or visiting p3tips.com, according to police. It is not the first time a Norfolk-area Truist branch has drawn police attention — a 2024 robbery at an East Little Creek Road Truist prompted a similar police response. No arrest or suspect identification has been reported in connection with Monday's incident.