Las Vegas/ Community & Society

Las Vegas Couple Gets Hot Water Back After Six Cold-Shower Months

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Published on November 08, 2026
Las Vegas Couple Gets Hot Water Back After Six Cold-Shower MonthsWater Heater Repair Technician
Marian Florinel Condruz / Unsplash

A contest entry with Semper Fi Heating and Cooling ultimately brought help to a Las Vegas valley couple whose water heater had not worked for more than six months, according to FOX5 Vegas. The company focuses on serving military families and veterans.

The couple had entered a contest with Semper Fi Heating and Cooling, a company that focuses on serving military families and veterans, as reported by FOX5 Vegas. Gaines said he and his wife had been taking cold showers despite having health problems, a hardship that stretched on for months without relief.

What Nevada law requires in rental homes

If a home is rented, Nevada law requires landlords to maintain it in habitable condition, including providing an approved water supply capable of producing hot and cold running water, according to NRS 118A.290. The law does not establish whether Gaines and his wife were renters.

How the Company Learned About Their Situation

On October 30, a Semper Fi technician visited the couple’s home, heard what they had been dealing with and relayed the situation to company leaders, according to FOX5 Vegas. The report says the company then arranged to help.

FOX5 reported that Semper Fi plumbing manager Michael Scavetta said the company decided to provide hot water for the couple.

Relief After Months Without

Gaines and his wife got hot water back after more than six months without it. FOX5’s account describes the technician’s report to company leaders as the step that led to the company’s assistance.