
Statesville has previously had water-service interruptions in Wallace Springs and Hidden Lakes.
A City of Statesville NC update was posted.
For residents dealing with power outages, the city asked electric customers to call 704-878-3479 to report the issue, providing their service address and letting the city know if they want to be notified once power is restored. The city said it would share additional updates and instructions as repair work progresses, along with more information as it becomes available.
Not the First Time These Neighborhoods Have Gone Dry
Monday's break isn't the first water disruption to hit these particular subdivisions. Back in April, a contractor tie-in to the city system triggered a planned interruption in the Wallace Springs area, also known as Giant Oaks, that ran from 8 a.m. to roughly 2 p.m., according to a notice posted on statesvillenc.net. Hidden Lakes has its own history with major breaks as well: a prior city water-department notice described crews responding to a significant waterline failure at Jetty Lane and Batten Ridge Drive, warning that service could be interrupted for up to six hours, according to a post on Spokeology. That same notice advised residents dealing with discolored water afterward to run their cold tap and flush until it ran clear — a tip that may prove useful again once service to the current outage area returns.
Separately, a city waterline project page notes that main installation along US-21 South had already been completed, extending across Third Creek to the project's endpoint at Iredell Memorial Gardens, with final pressure testing finished and disinfection expected to wrap up by November 9.
A City With Recent Experience Juggling Multiple Breaks
Statesville crews have had practice managing more than one water emergency at a time. In a separate incident reported by Yahoo News, officials said it took roughly four to six hours to repair a break in the 1900 block of Gay Street, which was described at the time as the third water-main break reported in the city within a single day.
For now, the city has not detailed how many homes or customers are without water in the current outage, and officials have not given a confirmed restoration time beyond saying the disruption could last throughout the day. Residents in Hidden Lakes, Wallace Springs, and other affected southside neighborhoods are being told to watch for further instructions as the city's crews continue repair work.









