Baltimore/ Retail & Industry
Published on January 13, 2020
Hot job skills: Customer service representatives in demand in BaltimorePhoto: Unsplash

Baltimore is seeing strong demand for customer service representatives' skills. Employers in the industry posted 146 new jobs over the past week and 514 in the last month, more than for any other job category in the area, according to ZipRecruiter, a leading online employment marketplace.

Local customer service representative also came in fifth in terms of local employers adding new jobs by occupation. In the past month, 38 companies listed open jobs for Baltimore-based workers in the industry.

Top companies seeking local customer service representatives include Now Hiring Guaranteed Paid, Elite Maryland Marketing and Summit Retail Solutions. According to a recent job opening posted by Elite Maryland Marketing, the company "believes in creating the best environment for our team members. We know that a team that is learning and having fun will be the best team for our customers and clients alike."

Jobs posted by Now Hiring Guaranteed Paid in the past month in the area also included customer relations representatives and brand ambassadors, while Elite Maryland Marketing was hiring sales associates and sales representatives, and Summit Retail Solutions sought sales representatives and managers.

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