KYLE, Texas — The Kyle Police Department has rolled out a new way for community members to report minor crimes without having to make a trip to the station. Starting back in March, residents have had the option to file police reports through an online platform known as the Desk Officer Reporting System (DORS), a move intended to streamline the process and save time for both officers and the public.
The system, which is accessible through any web browser on a computer or mobile device, works around the clock, allowing reports to be filed at any hour, any day of the year. Kyle Police Chief Dr. Jeff Barnett emphasized the benefits of the new system, saying, "We are excited to be able to bring online police reporting as another way for our community to access our services," in a statement obtained by KXAN. "This initiative showcases our unwavering dedication to providing excellent public service through innovative means." However, the DORS system is strictly for lesser offenses such as burglary of a motor vehicle, child custody disputes, and credit card abuse.
After submitting a report online, residents will receive a follow-up case number via email, and they have the option to request a copy of the police report through the same online system. Although the service is designed for non-emergency incidents, the city has clarified that if the situation is critical or in progress, citizens should continue to call 911, as reported by FOX 7 Austin.
The online reporting platform covers a range of minor incidents including theft, harassment, fraud, and identity theft, though it draws the line at more serious issues such as robbery, lost or stolen guns, or thefts exceeding $2,500. Once a report is filed, it is reviewed by the Kyle Police Department and may result in further contact if additional information is required. "The police department ensured all online reports will be -addressed promptly and will follow the same investigative process as in-person reports," according to KXAN.
