Gilbert residents should prepare for a temporary change in their tap water's appearance next week. On Tuesday next week, the town will start valve testing for the CIP Project WA1614 on Higley Road, from Warner Road to Williams Field Road. This process aims to maintain uninterrupted water services but may cause some discoloration due to stirred-up sediment, according to Gilbert Town's official website.
The potential discoloration is part of maintenance that will redirect water through different pipes. While it may look unsightly, the water will remain disinfected and safe to use. Affected areas include neighborhoods between Elliot Road and Frye Road and between Recker Road and Val Vista Road; a detailed map is available in the Gilbert Town's notice. Valve testing, though routine, can change the usual clarity of tap water to unexpected hues.
To address the expected discolored water, the town staff is set to perform proactive system flushing. These efforts should help expedite the restoration of water's normal appearance, which is anticipated to occur over a span of a few hours as the water usage continues and the flushing process goes on. However, should the discoloration persist beyond the initial period of a couple of hours after the flushing process commences, residents are urged to report the issue by calling (480) 503-6400.
Gilbert Town provides digital support through its Gilbert 311 service, allowing affected residents to submit requests under the "Water - Quality (Brown Water)" category for assistance. This process creates a direct line for help and documents incidents of water discoloration after the valve testing.
