Residents on Kaua‘i needing to reach law enforcement via phone are currently being rerouted due to a significant disruption in cellular carrier service. The Kaua‘i Police Department has issued a statement urging the public to use alternative phone lines for both emergency 911 calls and non-emergency contact, as cellular interruptions may inhibit communication with the usual numbers.
The Kaua‘i Police Department has acknowledged that while some cell phones may not be able to reach emergency services due to these outages, landlines are operating without issue. If residents find themselves unable to connect with 911 or the standard non-emergency line at 808-241-1711, alternative numbers have been provided. These include 808-755-8516 and, 808-652-7837 for Kaua‘i Police Department Dispatch.
In response to this ongoing situation, the County of Kaua‘i's Information Technology Division is working diligently to monitor and address the cellular service disruptions, as per the Kaua‘i Police Department. The division's active involvement aims to restore full functionality to the affected services as quickly as possible.
Residents are encouraged to share this information with others in the community to ensure widespread awareness of the current communication issue. The County of Kaua‘i, will continue to release updates as the situation develops, providing the public with the latest information on the restoration of services and any additional resources that may become available.
