Residents of Barrow County can now look forward to a new era of convenience when dealing with utility bills. The County's Utilities Division, covering water and sewer services, has rolled out a fresh billing software aimed to simplify the payment experience. According to an announcement from the Barrow County website, utility bills journeyed through the postal system as of yesterday, with the division waiving all late fees for this billing cycle because of a slight delay attributed to the software update.
The modernized platform allows customers to master the payment process from their homes or workspaces with ease. The shift, however, does not restrict those who favour traditional methods; individuals still can pay bills in person, by mail, or via phone—practices that remain firmly in place. "The new billing software will only enhance our efforts to simplify the billing and payment process," Chris Yancey, Barrow County Public Works Director, made clear in a statement to Barrow County website. Assistance from the staff is readily available for those needing help navigating the new system, just a call away during standard business hours at (770) 307-3014.
For people choosing to avoid the online payment portal, several payment options still stand robust. They can visit the Barrow County Water and Sewerage Department in person at 625 Highway 211 NE, Winder, or dispatch checks and money orders to the same address. Payments over the phone are viable and introduce a flat rate processing fee for cards, along with a service fee for the automated system active around the clock. The utilities department also promotes an automated bank draft system, where residents can authorize payments effortlessly to be drawn from their accounts each billing cycle.
Barrow County maintains a dedicated drop box for payments and recognizes payments by cash, check, money orders, and even Visa or MasterCard, despite the credit and debit card payments incurring a standard processing fee. For fuller details on the billing modalities, residents can refer to the official Barrow County announcement.
