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Denton County Honors Dispatcher Bonnie Putnam with Life Saving Award for Decisive 911 Call Action

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Published on February 20, 2025
Denton County Honors Dispatcher Bonnie Putnam with Life Saving Award for Decisive 911 Call ActionSource: Denton County Sheriff's Office

In recognition of swift action that likely tipped the scales between life and death, Denton County Emergency Service District #1 honored Shift Supervisor Bonnie Putnam at their annual banquet on February 8.

As the Denton County Sheriff's Office reported, Putnam’s decisive guidance during a 911 call on December 14, 2024, earned her a Lifesaving Award. While serving as a Fire Dispatcher, Putnam answered a call about a gunshot victim and calmly provided crucial pre-arrival medical instructions.

The incident is a testament to the daily high-stakes environment emergency responders must navigate. Supervisor Putnam could effectively communicate, maintain her composure, and accurately instruct the caller on how to care for the victim. The award underscores the vital role that emergency dispatchers play within the community, often acting as the unseen linchpin in the chain of survival.