Seattle

Seattle's New Nursing Services Program Manager Cindy Broughton Champions Community Care for Aging and Disabled

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Published on May 02, 2025
Seattle's New Nursing Services Program Manager Cindy Broughton Champions Community Care for Aging and DisabledSource: Seattle Human Services Department

Seattle is spotlighting Cindy Broughton in the human services field, as she recently stepped into the role of Nursing Services Program Manager for the Seattle Human Services Department's Aging & Disability Services (ADS) Care Coordination Program. Broughton is at the vanguard of ensuring that older adults and people with disabilities get the care they need to maintain independent lives within their own communities. In a move that reflects the changing emphasis on community-based care in public health, Broughton brings her extensive experience in nursing across different cities and sectors to her current role, according to a recent profile published on the Seattle Human Services blog.

With a deep commitment to serving high-risk, low-income, and marginalized populations throughout her career, Broughton was motivated by the alignment of her principles with the mission and vision of HSD. She shared her insights with the Seattle Human Services blog, emphasizing her dedication to improving client-centered care coordination for a diverse client base that requires a deep understanding of medical, social, and cultural complexities. Despite the challenges that come with limited resources and a shrinking workforce, she aims to support her team of Registered Nurse (RN) Consultants in maintaining a crucial balance between their work and personal lives.

What's notable in Broughton's approach is her emphasis on fostering racial equity and respect within her diverse team and community. Her own background in a multi-racial family enhances her sensitivity to the individual experiences and potential traumas of others. "I strive to lead with respect and compassion both within our racially diverse staff as well as our racially diverse communities," Broughton stated in her interview. This perspective is a vital part of her contributions, ensuring that the ADS program delivers services with an understanding of the complex narratives that make up the city's demographic mosaic.

Self-care and work-life balance are key themes that Broughton champions, not just in her own life, but also as a part of the support system she cultivates among her colleagues. She leads by example, showing that to stay effective and innovative at work, one must also engage in activities that rejuvenate the spirit. She mentioned enjoying snowshoeing along snow-covered mountain paths in her free time, according to the Seattle Human Services blog