The City of Dunwoody is taking a significant leap towards digitalization, revamping its software system to enhance service delivery for both community development and finance. This change involves migrating from the current iWorQ platform to a new system named CentralSquare, which promises to heighten service efficiency and provide broader online access for residents and businesses seeking permits, inspections, and code enforcement.
Officials from the City of Dunwoody indicated that beginning August 4, the shift to CentralSquare will be in full swing, while the current iWorQ system is to be deactivated post 5 p.m. on July 29, as reported on the city's official website. In light of this, authorities urge the public to submit all necessary paperwork and schedule inspections before the July 29 cutoff. The transition period, which spans from July 30 to August 4, will see a temporary closure to the public for Community Development, impacting the acceptance of permit applications and code enforcement complaints, and halting inspections.
The interim might pose a slight inconvenience for Dunwoody residents, contractors, and businesses, but the city assures that the overhaul comes with significant benefits. From August 4 onward, the CentralSquare platform will be accessible via the City’s website, enabling the submission of permit applications and code complaints anew. Moreover, there’s a call to action for those with ongoing applications or complaints; contacting Community Development staff is advised to ensure a smooth transition of information.
The finance department's software upgrade, meanwhile, is set to occur without interruption. The new system promises streamlined processes for business and alcohol licensing, highlighting a seamless switchover that introduces the convenience of online submissions and electronic fee payments. The future of municipal interaction in Dunwoody, it seems, is a click away – no personal trips to City Hall necessary.
