Roswell residents take note: prepare for a brief digital hiatus this weekend. The City of Roswell has alerted the public to an upcoming scheduled system maintenance that will temporarily halt several city services. According to an announcement released on Roswell's official website, the maintenance window will stretch from the evening of Saturday, October 25, to the early hours of Monday, October 27. During these specified times – specifically between 11:00 PM to 7:00 AM the following mornings, online and phone payment options for various city services will be offline and inaccessible.
For those planning to make property tax payments, handle utility billing, or attend to business licenses – it's time to plan ahead. The city has detailed the outage to include online payments and services, GIS map viewer, the online employment application platform, and the vendor self-service. Phone payments for property taxes, utility bills, and application or permit fee payments will also be unavailable during these times, according to the city's notification. However, not all is lost for commerce: business license payments can still be processed online at www.roswellpay.com.
Any scheduled payments set up through bank auto-pay won't be caught in this net. They are expected to process as usual. This would be a relief for residents who routinely manage their bills electronically. To mitigate concerns and provide assistance, the City of Roswell's helpline will operate per its usual hours. Citizens with questions or needing guidance can reach out at 770-641-3727, Monday through Friday, from 8:00 AM to 5:00 PM.
