Cincinnati

AI to the Rescue: ChatGPT Enhances Holiday Shopping Experience in Rookwood Commons and Beyond

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Published on December 06, 2025
AI to the Rescue: ChatGPT Enhances Holiday Shopping Experience in Rookwood Commons and BeyondSource: Photo by freestocks on Unsplash

As holiday shoppers hit the ramps and online portals, wracking their brains for that perfect gift, artificial intelligence, and notably ChatGPT, might just be the savior they didn't know they needed. WLWT, diving into the high-tech world of AI-assisted shopping, sought the expertise of Lindner College of Business professor Sachin Modi, who illuminated the new reality where AI meshes with consumers and retailers alike. "Something really exciting that has changed in this last year is AI is now available both to consumers and online retailers," Modi stated as per the University of Cincinnati news release.

Cognizant of the ever-evolving landscape of technology, Modi revealed how customers could leverage ChatGPT to brainstorm gift ideas, ensuring they find something that resonates with the recipients' identities and desires. Nevertheless, the digital companionship does not end there; shoppers can also optimize this technology to adhere to the fiscal frameworks they've set, thus tackling the seasonal dilemma of splurging.

The investigative lens of WLWT did not just rest on the theoretical benefits, as they took their inquiry to the streets, or more precisely, to Rookwood Commons, where they surveyed shoppers. The result echoed the professor's sentiment: the more details fed to the AI, the more on point the gift suggestions turned out to be. But don't just take this narrative at face value; the full report is up for your perusal on WLWT's website, adding substantial meat to the bones of this festive shopping revolution.