San Antonio

San Antonio Braces For Hospital Shakeup As Cigna Contract Clock Ticks Down

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Published on December 29, 2025
San Antonio Braces For Hospital Shakeup As Cigna Contract Clock Ticks DownSource: Wikipedia/Stethoscopes, CC BY-SA 3.0, via Wikimedia Commons

On Sunday, Baptist Health System warned San Antonio area patients that their in-network coverage could be at risk if contract talks between its parent company and a major insurer are not wrapped up by the end of the year. With Baptist hospitals spread across San Antonio and nearby New Braunfels, families could be staring at higher out-of-pocket bills or scrambling to change doctors if the standoff drags on.

As reported by KSAT, Tenet Healthcare and Cigna are in contract negotiations with a Dec. 31 deadline, and Baptist officials warned that providers could end up out of network if no deal is in place by then. The station noted that the health system estimates roughly 1.4 million Texas families could face higher costs or disrupted care if the parties do not reach an agreement in time.

Tenet Runs Baptist Hospitals Across The Area

Baptist Health System operates multiple hospitals in the San Antonio region, including Baptist Medical Center, North Central Baptist, and Resolute Health Hospital in New Braunfels, all under ownership and management tied to Tenet Healthcare. That setup means a contract dispute with a national insurer like Cigna can ripple through emergency rooms, scheduled surgeries, and outpatient clinics at several local campuses. For a list of Baptist facilities, see Tenet Healthcare.

What Baptist Health Has Said

The system told reporters it is actively negotiating with Cigna and urged patients not to panic while talks continue. Baptist representatives stressed that not every plan or practice would be affected in the same way, but they encouraged anyone with upcoming appointments or procedures to double-check coverage with both their insurer and their providers. In its interview with reporters, the system said the impact could be broad if contracts lapse, KSAT reported.

Federal Rules That Can Limit Disruptions

Federal rules and guidance from the Centers for Medicare & Medicaid Services require health plans to notify enrollees when there are significant changes to a provider network and, in some cases, to offer transitional or continuity-of-care protections for patients already in active treatment. CMS also allows certain special election periods when network changes are big enough to substantially affect members, and it provides a central resource for filing complaints and learning which protections might apply. For more on those protections, see CMS.

Practical Steps Patients Should Take

If you get care at a Baptist facility and you are worried about what happens after the deadline, start by calling both your insurer and your doctor's office. Ask whether your provider will be out of network after the cutoff, whether in-network rates will be honored for ongoing treatment, and what continuity-of-care or financial assistance options are available. Consumer advocates suggest writing down names, call times, and the answers you receive, and checking whether your routine care can be moved to another in-network provider if needed. Outlets such as ClearHealthCosts note that disputes like this often resolve quickly, but they can still leave patients scrambling if they are not prepared.

Baptist Has Warned Patients Before

In recent months, Baptist Health has posted notices about possible network changes with other insurers, telling patients to verify their benefits and pointing to continuity options for those in active treatment. Those earlier messages are a reminder that contract negotiations are a recurring pressure point between hospitals and insurers, and that the fallout can look very different from one plan or patient to the next. See Baptist Health's network notices for past examples.

If you think you may be affected by this latest dispute, call your insurer and your provider now and keep a record of whom you spoke with. You can also contact the federal No Surprises Help Desk with questions about unexpected bills through CMS or by phone at 1-800-985-3059, and hang on to any documentation until the standoff is resolved.