Seattle

Seattle Mayor Bruce Harrell Signs Contract to Boost CARE Department and Revamp Police Accountability

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Published on December 11, 2025
Seattle Mayor Bruce Harrell Signs Contract to Boost CARE Department and Revamp Police AccountabilitySource: City of Seattle

In the latest step towards reforming the city's approach to public safety, Seattle Mayor Bruce Harrell has inked a new contract with the Seattle Police Officers Guild that promises to enrich the CARE Department's capacity to swiftly and empathetically respond to crises, as the contract was approved by the Seattle City Council just last Tuesday.

The agreement, now solidified, champions the permanent expansion and autonomous deployment of CARE's crisis responder teams, streamlining a public safety alternative that, until now, had been tentative. The CARE Department's crisis responder teams, initially a pilot aimed at Downtown and the Chinatown-International District with just six individuals, kicked off in October 2023 and, following a favorable reception and initial success, has reached every corner of the city in spring 2025 growing to a robust force of 24 responders abetted by a trio of supervisors.

As detailed by Mayor Harrell in an announcement, "The CARE Department's crisis responder teams are essential to Seattle's comprehensive approach to public safety, ensuring residents get the right response at the right time." Harrell went on to express gratification towards the City Council for endorsing the agreement that substantially diversifies emergency response strategies while molding a police force aligned with the community's core values.

The new contract goes beyond expanding the CARE Department. It also updates the police disciplinary process by adding civilian involvement and changing how timelines are calculated—steps that federal monitor and U.S. District Court Judge James Robart have long supported. In addition, the agreement aims to improve police recruitment by adjusting pay and benefits, offering bonuses for higher education and language skills, and increasing the number of civilian staff on the recruiting team.

Councilmember Bob Kettle from District 7 gave his approbation to the contract, stating to the mayor's office, "I want to thank everyone involved in negotiating the new SPOG contract we passed today. This agreement will help further our public safety goals and go a long way towards developing future leaders in the police department." The contract is calculated to extend its influence through to the end of 2027, marking a period during which some may anticipate a profound transformation in Seattle's approach to law enforcement and emergency responsiveness.