Webster Groves residents now have a new way to report local issues online. The city has launched a "Fix It Form" on its official website, allowing residents to quickly submit concerns ranging from potholes to possible code violations for review by city officials.
As indicated on the City of Webster Groves' social media post, the form is designed to articulate concerns regarding city services, public facilities, and infrastructural afflictions. Although not expected to be a catch-all for citizens' woes, with the right details included, the form promises a certain measure of responsivity – a faceless, yet efficient adjunct to the city's more traditional channels of feedback.
While the new form modernizes communication between Webster Groves residents and city officials, it is not intended for urgent issues. Residents are still advised to call City Hall directly for problems that require immediate attention. For less pressing concerns—like overhanging tree limbs on sidewalks or illegal dumping—the digital form provides a convenient way to report them. In addition to describing the issue and its location, the "Fix It Form" asks for residents’ contact information, ensuring that reports don’t go unnoticed.
