Residents of 55 Pharr Apartments in Buckhead say they have been living without running water for about two weeks, a stretch so long that daily life now revolves around two‑gallon jugs and porta‑potties stationed outside the building. Tenants describe missing job interviews, struggling to keep up with work and basic hygiene, and worrying about being charged full February rent while the taps stay dry. Emails from the leasing office, they say, talk about plumbers and coordination with the city but stop short of giving any firm repair timeline.
Tenants Say Water Has Been Out for Weeks
According to Atlanta News First, residents report that management has offered two gallons of water per household and access to porta‑potties while still requiring rent and late fees. Multiple tenants quoted by the outlet, including an Army veteran who said she pays $2,154 in rent and a resident who obtained her apartment with a housing voucher, called the situation humiliating and degrading. Several residents also told the station they had not seen plumbers on site, despite leasing‑office emails that said crews would be arriving.
Management Response and Ownership Questions
In a statement to Atlanta News First, Arcan Capital said, "We understand how difficult this has been for all affected tenants. While outside of our control, we are assisting management and can confirm every effort is being made to remedy the issue." The company’s lawyer told the outlet that each unit in the complex is owned by an individual or a company, and that Arcan is contracted to collect rent and late fees and to field maintenance requests.
Where the Building Sits and Who Manages It
Public rental listings describe 55 Pharr as a Buckhead community on Pharr Road NW and link the property to Arcan Capital. For example, ForRent lists the community at 55 Pharr Rd NW and displays Arcan branding on the property’s profile.
Legal Context: Utilities and Tenant Rights in Georgia
Georgia law makes it unlawful for a landlord to knowingly and willfully cut off essential utilities such as heat, light, or water during dispossessory proceedings, and violators can be fined under O.C.G.A. §44-7-14.1, as published on Justia. Tenant advocates often point to that statute as a baseline for accountability when basic services are disrupted and the responsible party is unclear.
What Tenants Want Next
Residents say they want a concrete repair timeline, some kind of rent adjustment or hotel accommodations until water service is restored, and clear assurances they will not be punished for speaking up about the conditions. Several tenants told reporters they plan to file formal complaints with city code enforcement if the situation is not resolved soon. For now, people living at 55 Pharr say they are watching for repair crews to show up and waiting for a more transparent plan from whoever ultimately controls maintenance and fixes inside the building.
