Nashville's Journey Pass, the Choose How You Move funded pilot that loads free rides onto QuickTicket cards, is quietly turning into a transit lifeline across Davidson County. The program has already enrolled more than 9,000 residents and covered hundreds of thousands of fare free trips, helping low income riders reach jobs, school and medical appointments without paying at the farebox. City officials say this first phase leans on partner agencies to verify eligibility, with broader expansion still on the books for 2026.
Latest numbers show rapid growth
As of March 5, Journey Pass had logged 9,117 total registrations, 64 registration events and 760,298 free transit trips, and its program graphic lists $21.3 million in transportation assistance provided over three years, according to WeGo Public Transit. Those figures, drawn from WeGo's Journey Pass page and infographic, capture the first phase of the pilot across Davidson County, where officials say the goal is to strip away fare barriers while collecting feedback for future tweaks.
How Journey Pass works
Journey Pass is currently open to Davidson County residents who already receive services through participating Metro departments or partner agencies. Each pass is loaded onto a QuickTicket card that works on local and regional WeGo buses, WeGo Access and the WeGo Star. The phased rollout is designed to keep sign ups simple by relying on existing eligibility checks from agencies such as the Metropolitan Action Commission and Metro Public Health. Details on who qualifies and which agencies are involved are listed at Nashville.gov.
Where to sign up
WeGo has staged dozens of outreach events and posts ongoing registration dates at the Elizabeth Duff Transit Center at WeGo Central along with pop up events in neighborhoods across the county. SNAP recipients can enroll at select events by bringing proof of benefits, and most other participants only need a photo ID that shows Davidson County residency, according to WeGo news releases. Riders are urged to check the agency's events page for the most current list of sign up times and locations, per WeGo Public Transit.
Numbers trending up and what comes next
Local coverage has tracked a steady climb in sign ups. WSMV reported roughly 6,000 registrations after the first month of outreach, while Axios noted about 6,200 registered riders in early December as officials ramped up events. Since then, WeGo's regular updates have pushed the totals higher month after month, turning the pilot into a multimillion dollar experiment in subsidized mobility for Nashville residents. Early coverage tied to the Choose How You Move anniversary and the program launch can be found from WSMV, Axios Nashville and Choose How You Move anniversary coverage.
