El Paso

Border Blaze Fears Heat Up as 911 Calls Jump the Santa Teresa Bridge

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Published on April 06, 2026
Border Blaze Fears Heat Up as 911 Calls Jump the Santa Teresa BridgeSource: Sunland Park Fire Department

As the Borderland steps into fire season, the homes straddling the state line between West El Paso and Santa Teresa, New Mexico, are staring down a higher wildfire risk. Woodland Avenue dead-ends at a bridge into Santa Teresa, where roomy lots and thicker brush create a lot more fuel when things go wrong. On top of that, local officials say quirks in how 911 calls are routed by area code can muddy which department shows up first when flames break out.

Calls can cross the state line

According to KVIA, neighborhoods in West El Paso that border New Mexico, including Santa Teresa, may be more vulnerable to fire because of heavier vegetation and larger property footprints. The station reported that Sunland Park Fire Chief Daniel Medrano explained how a phone with a 915 area code dialing 911 gets routed to an El Paso call center. That routing quirk can blur the usual lines between agencies and has residents and officials asking what happens if El Paso units are dispatched to a fire that is actually on the New Mexico side of the bridge.

How local departments handle the border

The Sunland Park Fire Department identifies Daniel A. Medrano as its fire chief and publishes community risk guidance along with an open burn permit that requires advance notification and minimum distances from nearby structures. That permit spells out when and where residents are allowed to burn and gives fire officials the authority to order a fire put out if it begins to pose a hazard. The El Paso Fire Department notes that it uses an enhanced 911 system and operates several west side stations that would be closest to the Woodland Avenue crossing.

What neighbors should do now

Local officials are pushing simple, low-drama steps that can make a big difference in a high-drama moment. They urge residents to create defensible space, clear gutters and other combustible debris, and follow local burn permit rules to cut ignition risk. National preparedness guidance emphasizes home hardening and defensible space tactics, including removing fine fuels near buildings and keeping vegetation trimmed, so embers have less to work with and firefighters have a safer spot to defend if a fire moves in.

Where this story stands

KVIA has described the situation as a developing story as fire season approaches and local agencies weigh how to coordinate. Residents on both sides of the bridge say they want clear lines of responsibility and consistent messages from dispatch centers and fire departments as the weather warms up and the risk rises along the state line.