Fidelity Investments customers swept up in an August 2024 security incident may be in line for cash and identity-protection services, but the clock is already ticking. Under a court-supervised settlement, affected customers can file claims until July 27, 2026, to tap into a $2.5 million fund that includes a one-time pro rata payment expected to land around $100, plus reimbursements of up to $5,000 for documented out-of-pocket losses. A federal court in Boston is set to hold a final approval hearing on July 9, 2026, and no money will go out until the judge signs off and any appeals are wrapped up.
Who qualifies and when to file
According to FidelityDataSettlement.com, eligible class members include people who received a breach notice from Fidelity or whose financial account and routing numbers were exposed in the incident. The site makes it clear that the only way to receive benefits is to submit a valid claim online or by mail postmarked by July 27, 2026.
For those who prefer paper over web forms, the settlement site offers a downloadable claim form and the option to request one by phone, as long as the completed form is mailed in by the deadline.
What payouts cover and what proof you will need
The settlement agreement and formal notice, available at ClassAction.org, say that claimants who submit valid claims may receive reimbursement of documented losses up to $5,000, two years of single-bureau credit monitoring with fraud insurance, and a pro rata cash payment currently estimated at about $100.
The agreement lists examples of eligible losses, including identity fraud, fees for credit reports or credit freezes, replacement ID costs, postage and travel, and similar out-of-pocket expenses tied to the breach. To get reimbursed, claimants must supply documentation such as bank statements, invoices, or receipts that back up their claimed losses. California residents may also be eligible for a one-time CCPA payment if they meet the settlement’s specific criteria.
Missing ID or PIN? How to reach the administrator
The official contact page at FidelityDataSettlement.com lists the online claims portal along with the settlement administrator’s contact details, including the email address [email protected] and phone number (833) 386-6470. That is where people who did not receive a unique ID and PIN, or who want a paper claim form, can get help.
The administrator will accept mailed claim forms as long as they are postmarked by the July 27, 2026 deadline and provides instructions on claim categories, payment options, and how to properly complete the paperwork so it does not get rejected on a technicality.
Deadlines, objections and what opting out means
The settlement notice, as outlined at ClassAction.org, explains that anyone who wants to keep the right to sue Fidelity separately over this data breach must opt out of the settlement by June 26, 2026. Filing an objection is different from opting out, and doing nothing at all means you will be bound by the settlement and will release the claims that are resolved by it.
The court will consider whether to grant final approval at the July 9, 2026 hearing in Boston. Only after the judge grants final approval and any appeals are resolved will settlement distributions be sent out to approved claimants.
Background and how many people were affected
Court filings and coverage put the settlement class at roughly 155,000 individuals or joint accountholders, while Fidelity’s initial notices show that about 77,099 people were required to be notified. The security incident occurred from August 17 to 19, 2024, and investigators say it exposed names, Social Security numbers, financial account and routing numbers and, in some cases, driver’s license information.
National and local reporting, along with the settlement documents, provide additional detail on how the case unfolded. For a deeper dive, see reporting from Bloomberg Law and local coverage from NBC Chicago.
