Sunday turned into a dry spell for part of McCordsville after a water main break cut service to homes and businesses around County Road 750 North and County Road 600 West. Police and utility crews moved in quickly to isolate the problem and start repairs, but neighbors in the area were told to brace for several hours without running water. Officials said the fix could take up to eight hours and promised updates once service is back.
Area Affected and Timeline
In a Facebook post, the McCordsville Police Department said crews are on scene and that customers near County Road 750 North and County Road 600 West should expect service interruptions. The department estimated repairs could take up to eight hours and said the post would be updated when water is restored.
Who Supplies the Water and How to Check
Per the Town of McCordsville’s comprehensive plan, the Town of McCordsville notes that Citizens Energy Group provides water service for the town and bills individual customers. Citizens maintains a continuously updated outage map and troubleshooting guide online, and customers can call (317) 924-3311 or file an outage report on the utility’s site to report problems and check restoration status, according to Citizens Energy Group.
What Residents Should Do
Until crews restore service, residents are advised to conserve whatever water remains in their lines, set aside bottled water for drinking and infant formula, and avoid running appliances that need steady water flow, such as dishwashers and washing machines. Once water comes back, officials recommend running cold faucets for a few minutes to flush the lines and reporting any ongoing discoloration, low pressure, or unusual taste to the utility.
Where to Get Updates
Officials asked residents to follow the McCordsville Police Department’s Facebook page for the original notice and on-the-ground updates, and to monitor the utility’s outage page for restoration progress and system status. For more details, see the latest from the McCordsville Police Department and the outage tools provided by Citizens Energy Group.
