Bay Area/ Oakland

Downtown Gut Punch: Oakland Kaiser Tower Tanks 75% As Loan Default Hits

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Published on July 20, 2026
Downtown Gut Punch: Oakland Kaiser Tower Tanks 75% As Loan Default HitsSource: Google Street View

One of downtown Oakland's most recognizable towers just landed in serious trouble. Oakland's 1 Kaiser Plaza, the Ordway Building that serves as Kaiser Permanente's national headquarters, is now in maturity default after its owner did not repay a $97.1 million mortgage that came due on July 1. Recent reporting says the tower's market value has dropped by roughly 75%, putting one of the city's marquee office properties squarely in its lender's sights. The default follows months of soft leasing and Kaiser steadily shrinking its downtown footprint.

Loan hits maturity, lender calls the shot

According to a Form 8-K filed by Creative Media & Community Trust, the mortgage on 1 Kaiser Plaza reached its July 1 maturity with $97.1 million still outstanding, and the servicer for the securitized trust has now demanded immediate payment in full. The filing notes that the owner is current on monthly interest but "elected not to invest additional capital" that would have been needed to refinance, and that the company is in talks with the special servicer about a longer-term solution.

Value craters as tenants pull back

Local reporting found that the building's valuation has fallen about 75%, a plunge that badly strained the loan-to-value numbers and left lenders with almost no cushion, as reported by the San Francisco Business Times. That kind of steep markdown is becoming more common across older Bay Area office towers as tenants give back space and buyers insist on deeper discounts for what they see as riskier, harder-to-lease properties.

Downtown ripple effects

Kaiser has already scaled back its presence in the Ordway Building, and that pullback has thinned out daytime crowds and hurt nearby shops, a pattern documented by the San Francisco Chronicle and KQED. If the lender moves to seize more control over rents or ultimately forces a sale of the tower, that could deliver another jolt to merchants and service providers who count on Kaiser workers and visitors to keep the lights on.

What the loan documents put on the table

The company's filing says the Default Notice instructs that all rents, profits and income from the property must now be held in trust for the lender, and that outstanding balances will rack up a higher default interest rate. Because the mortgage sits inside a securitized trust, with KeyBank acting as servicer and a trustee overseeing the certificates, the special servicer has a toolkit that ranges from negotiating a workout with the borrower to selling the loan or pursuing foreclosure, depending on how talks play out.

What comes next for the tower and downtown

Creative Media & Community Trust told regulators it is weighing its options and discussing possible extensions with the lender while the special servicer evaluates its next move, according to the company's filings. For downtown Oakland, the drama at 1 Kaiser Plaza is another reminder that the recovery for older, largely single-tenant office buildings is still fragile, and that the decisions of big occupiers, especially Kaiser, continue to steer the local office market.