A man was caught on video grabbing a boy by his shirt at Sky Zone Thousand Oaks, with the child shouting for help as park staff rushed in to intervene. By the time Ventura County Sheriff's Office deputies arrived at the Janss Marketplace trampoline park, the man was gone.
The incident happened around 8 p.m. Saturday night, according to the person who recorded the video, as first reported by CBS News Los Angeles. The footage shows the child shouting as Sky Zone staff step in, though it does not capture what led up to the confrontation, and the station said it could not confirm what happened before the recording began.
The person recording told the station that Ventura County Sheriff's Office deputies responded to the scene, but the man had already left the property by the time law enforcement showed up. CBS News Los Angeles reported that some people it interviewed said they were disturbed by the footage and denounced the man's actions.
What Sky Zone and Witnesses Are Saying
Sky Zone told the station that a guest became aggressive toward another guest at the Thousand Oaks location, prompting staff to respond and contact local law enforcement. The company said it banned the man involved from all of its parks nationwide, is cooperating with the Ventura County Sheriff, and appreciated the agency's prompt response.
A witness said the man appeared intoxicated before grabbing the child and that police were called.
. Local creators circulated the clips in hopes the public could help identify the man.
Deputies did not immediately respond to CBS News Los Angeles's questions about whether the man has been identified or whether he could face charges, leaving his identity and the case's legal status unresolved for now.
A High-Traffic Mall Under County Policing
Sky Zone Thousand Oaks sits inside Janss Marketplace at 193 N. Moorpark Road, occupying a roughly 50,000-square-foot space that first opened as DojoBoom in November 2017 before rebranding under the Sky Zone name in July 2022, according to the Conejo Valley Guide.
Thousand Oaks does not run its own police department. The city has contracted with the Ventura County Sheriff's Office since 1964 to handle municipal patrol duties through its East Valley Sheriff's Station, per the Thousand Oaks Acorn.
Sky Zone's posted rules prohibit court activities without a Sky Zone Team Member present.
University of Utah Health reported in October 2024 that the American Academy of Pediatrics recommends that children avoid recreational trampoline use altogether.
For now, the man seen in the video remains unidentified publicly, and it is unclear whether he will face charges. Sky Zone has confirmed the permanent ban and its cooperation with investigators, but Ventura County deputies have not yet addressed the status of the case.
