Drivers passing the Shops at Carriage Crossing on Tenn. 385 have had years to wonder about the half-built Holiday Inn Express sitting along Collierville Road. The hotel, approved by town leaders back in 2019, still isn't finished — but it now has a new target completion date of April 1, 2027.
That timeline comes after a long stretch of fits and starts at the construction site, according to the Daily Memphian, which reports that work would resume and then seem to pause for months at a time. More than 6,000 cars pass by the site each day, the outlet notes, making the stalled project hard to miss for anyone running errands near the mall.
Years of Stops and Starts
The repeated delays didn't go unnoticed. Construction slowdowns at the site caught the attention of town officials and led to complaints from the public, per the same Daily Memphian report. Frustration had been building for some time — an earlier Daily Memphian account described the project as having made significant progress before activity largely ground to a halt for several months, and the town required work to cease until the developer addressed fire-safety requirements.
The hotel's timeline has slipped more than once. A 2024 report from The Commercial Appeal said the hotel was slated to open in 2025, a target that has since been pushed back to the newly reported 2027 date. When the project was first approved in 2019, it was described as visible to more than 3,200 drivers from State Route 385, according to a separate Daily Memphian report on the town's lawsuit over the uncompleted building.
Town Took Developer to Court
Collierville's patience ran out this year. In late April, the town filed a lawsuit against Onyx Collierville Hotel, the Florida-based firm building the 85-room Holiday Inn Express & Suites, over inactivity at the partially built hotel near the Shops at Carriage Crossing Mall, The Commercial Appeal reported. The suit was filed in Shelby County Chancery Court for the 13th Judicial District in Memphis, and the outlet reported that a hearing had been set in the case.
The dossier of public reporting does not establish what, if anything, the hearing decided or the exact terms of any court order tied to the new 2027 target — only that the date has now been attached to the project. For now, the unfinished hotel remains a familiar landmark for Collierville commuters, one more season of waiting before its promised debut.
What Was Originally Planned
When the project was first unveiled, it was pitched as a four-story building with a fitness center, indoor pool, outdoor patio and breakfast area, according to the Collierville Herald-Independent. The hotel was planned for the north side of Collierville Road, just north of Carriage Crossing, alongside a Fairfield Inn also slated for the same 2.22-acre Price Farm site, per that outlet's report. Seven years after approval, Collierville residents are still watching to see whether the next deadline sticks.
