Mike Acosta thought he had landed a solid gig after a layoff left him looking for full-time, work-from-home income to support his two children. Instead, he says he spent a month reshipping packages across the country for a company called SSK Logistics, only to be blocked and locked out of his account when it came time to collect his promised pay.
Acosta, who lives in San Antonio, told Action News 5 that SSK Logistics offered him roughly $4,100 for the month plus $700 in bonuses in exchange for repackaging and shipping high-end items that arrived at his home. He signed the paperwork and got to work, reshipping items nationwide for weeks. When payday arrived, he says the money never came. “They deleted my account where I couldn’t login and they just blocked me,” Acosta said, describing how SSK Logistics cut off contact after he expected payment.
Acosta has two children, including an 11-year-old son who is autistic and a 10-year-old daughter, according to the report. He said he and another job seeker, Gordon Plugh of Wayland, New York, were not actively applying to SSK Logistics at all — both say they were solicited after searching for other opportunities on job-posting sites. Plugh received the identical offer but never took the job. As part of the process, SSK Logistics reportedly asked him for a picture of his driver’s license, additional ID, and a selfie holding that license.
A Trail That Leads Nowhere
When Action News 5’s Impact Team tried to track SSK Logistics down, the company did not respond to emails. Reporter Jerry Askin called a number connected to the business, and the person who returned the call said it was not affiliated with SSK Logistics at all.
State records show the company registered with the Tennessee Secretary of State as a for-profit corporation in August and currently carries active status, per the Secretary of State's office. But the address SSK Logistics has on file, on Air Trans Road, belongs to a completely different business. Workers there told the station they had never even heard of SSK Logistics, and the company said its real estate agency notified it on Oct. 9 that SSK Logistics was listing that same address as its own. The business says it has since taken steps to get SSK Logistics to correct its address information.
Complaints Pile Up at the BBB
The Better Business Bureau of the Mid-South has received more than 50 inquiries or complaints about SSK Logistics in just the past two months, according to BBB representative Daniel Irwin. People reaching out to the BBB say they were never paid for completed work and are questioning whether the company is legitimate at all. Irwin offered a theory for why a company like this might set up shop in Memphis in the first place: “Nationwide, Memphis is a logistics hub,” he said, suggesting the city's reputation as a shipping center makes it an easy backdrop for operations like this one to blend in.
Indeed, where Acosta and Plugh said they first encountered the opportunity while browsing for other jobs, told the station that any off-platform offers tied to this scheme are not affiliated with the company. Indeed said it strongly condemns bad actors who exploit job seekers' trust in its platform and brand.
Not the First Memphis Reshipping Case This Year
This isn't the first time the Impact Team has investigated a Memphis-based operation accused of running this exact playbook. Back in July, the station reported that more than 100 people across 34 states said another company, Postland LLC, hired them to repackage and ship items and then never paid them. Those claimants had filed complaints with the Better Business Bureau describing the same pattern of unpaid reshipping work. In that case, Tennessee records showed Postland LLC filed for its LLC status in March, only to be dissolved by June after an e-check submitted for its state filing failed to clear. Andrew Gratton, one of the Postland workers, said he expected to be paid on June 19 and instead found himself blocked from every point of contact. The Tennessee Department of Labor and Workforce Development said it received a complaint tied to the Postland case on July 13 and referred that complainant to the U.S. Department of Labor. The Impact Team also visited Postland's listed address and found no sign of the company inside or outside the building, and the BBB said it could not locate the business at all.
A separate missing-pay dispute in Memphis involved workers who said they picked up packages in their own vehicles from a Southeast Memphis warehouse while working for 360 Logistics, a company they believed was based in Texas, according to FOX13 Memphis. A manager there told the station the company operated under delivery service UniUni and said it was still waiting on payment from its main office before it could pay drivers. UniUni responded that its drivers were engaged and paid through a third-party delivery service partner rather than directly by UniUni itself.
What the FTC Says About Reshipping Offers
The pattern described by Acosta and Plugh lines up with what the Federal Trade Commission describes as a classic reshipping scam: a work-from-home offer that sounds appealing but only requires someone to receive shipments, repackage them, and forward them to a new address. The Impact Team says it will keep pressing for answers about SSK Logistics, and anyone affected by a similar offer can report it to the Better Business Bureau or the Federal Trade Commission.
