Teddy Swims rolls into downtown Phoenix on Monday, Nov. 16, bringing The Ugly Tour to Mortgage Matchup Center with Natasha Bedingfield and MarcLo opening the night. Doors open at 6 p.m. and the show starts at 7 p.m., giving fans plenty of time to find parking, grab a drink and settle in before the “Lose Control” singer takes the stage.
The Phoenix stop is part of a run that began September 22 in Kansas City, where Teddy Swims launched the tour at T-Mobile Center, according to T-Mobile Center. That opening show featured Mac Ayres and MarcLo as special guests, a different pairing than the Bedingfield-and-MarcLo lineup set for Phoenix. The tour takes its name from an album Teddy Swims has scheduled for a January 2027 release, as reported by The Arizona Republic.
Tickets for the Phoenix date were available starting at $56.60 as of Nov. 6, per the Republic's reporting, while a downtown Phoenix event listing shows a broader range of $60 to $392, according to Downtown Phoenix. Mortgage Matchup Center sits at 201 E. Jefferson St. in the heart of downtown.
Teddy Swims’ Breakout Run Since 2023
Teddy Swims rose to fame in 2023, and his song “Lose Control” has become one of the defining hits of his career. The track set the record for the longest-running Billboard Hot 100 hit after spending 112 weeks on the chart, and it has surpassed 5 billion global streams, the Arizona Republic's report notes.
His more recent single, “Mr. Know It All,” dropped in April 2026 and climbed to No. 26 on the Billboard Hot 100 and No. 3 on the Billboard Pop Airplay chart. At the Kansas City tour opener, the setlist included that song alongside tracks like “The Door,” “Hammer to the Heart,” “Funeral,” “911,” “Devil in a Dress” and “Gone Gone Gone,” among others, according to the Republic's account of that show.
Getting In: Bags, Payment and Security
Mortgage Matchup Center prohibits outside food, beverages, coolers, bottles and cans for concerts, and standard backpacks are not allowed inside. Guests can bring single-compartment drawstring bags, purses, diaper bags or media backpacks as long as they fit within 14 by 14 by 6 inches. Anything larger than 4 by 6 inches goes through x-ray screening, while guests without bags, or with clutches smaller than 4 by 6 inches, can use expedited Evolv entry lanes.
The venue also bans video and recording devices, fireworks, illegal substances, laser pointers, noise makers, weapons, computers, laptops, selfie sticks, and offensive clothing or masks. Halloween-style costumes aren't allowed for entry, though they can be worn once guests reach their seats. Signs are permitted if they're flame-retardant, soft, foldable, hand-held, noncommercial, non-obscene, nondisruptive and no larger than 11 by 17 inches. The venue notes it may amend its prohibited-items list without notice.
Mortgage Matchup Center does not accept cash, instead taking Visa, Mastercard, American Express and Discover. Guests carrying cash can convert it at reverse ATMs located near the ticket office and at section 218. The facility is smoke-free with no designated outdoor smoking area, and smoking of any kind, including e-cigarettes, is prohibited; guests who continue smoking after being asked to stop will be ejected. There's no reentry once guests leave for games, concerts or other events, and all events use mobile ticketing, per the venue's Plan Your Visit page.
Parking, Safety and Getting There
The venue offers more than 700 parking spaces on-site, including spots for guests with disabilities; the parking office can be reached at 602-379-2003. Paramedics and EMTs are on hand during all events, with first aid located on the main concourse across from section 116. Security can be reached at 602-379-2055.
Ride-share pickup and drop-off is recommended at First and Jefferson streets, Second Street, Third Street, and Jefferson Street downtown. Concertgoers can also take Valley Metro light rail, since event tickets double as fare starting four hours before the show and running through the end of the transit day, per the transit agency's RailRide program. That benefit covers light rail only, not bus fare, and riders must show their ticket to a fare inspector upon request; failing to do so can bring fines ranging from $50 to $500.
