
As the mercury soars to oppressive levels, Illinois residents can breathe a slight sigh of relief thanks to legislation that safeguards against utility disconnections during periods of extreme heat. Attorney General Kwame Raoul has taken to reminding citizens across the state of these protections as forecasts predict temperatures will stubbornly hover above the 90-degree mark, with heat indexes set to break the 100-degree barrier.
In a commendable effort to shield its most vulnerable populations, Illinois has recently put into effect a law—initiated by Raoul—that prevents gas and electric utility service shutoffs for nonpayment when either temperatures rise to 90 F and above or when the National Weather Service issues dire warnings related to excessive heat. Despite the relentless summer heat, Illinoisans need not fear disconnection; it's a small mercy afforded by the updated Public Utilities Act (PUA), which according to the Attorney General's office, is crucial in ensuring that residents do not suffer from extreme temperatures inside their own homes.
Under this new law, which went into effect on January 1, 2024, the criteria for determining dangerous heat now appropriately takes into account not just the temperature but also the humidity—a significant factor that affects how heat is experienced by the human body. “I want to remind Illinois’ most vulnerable residents that this law protects their health and safety during extreme heat by prohibiting utilities from disconnecting electric and gas service for nonpayment when we face dangerously high humidity or extreme temperatures,” Raoul said in a statement obtained by the Attorney General's office.
Previous regulations under the PUA provided insufficient protection, only banning disconnections when the heat reached 95 F or above and failing to consider the heat index. Now, the law stands as a guardian to the elderly, young children, and individuals with chronic health conditions, who all can dangerously suffer should electric services be abruptly removed—especially during times when the artificial cool may be their only respite. The issue is not abstract; compliance reports filed with the Illinois Commerce Commission have revealed that in the summer of 2022 alone, one utility company cut off electric service to 136,363 residential customers, and another disconnected 26,288 residential customers due to nonpayment.
The tightened regulations follow an unsettling trend of rising temperatures. From May to early July of 2023, there were eight days in Illinois when the thermometer readings shot above 90 F. This pattern underscores the timely necessity of such protective measures in assuaging the heat's suffocating grip on Illinois residents. As part of continuous efforts to support those in need during climatic adversities, the state of Illinois is actively making known these pivotal changes to the PUA, ensuring that residents can now more safely endure the sweltering summer days ahead.









