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Published on August 07, 2024
North Miami City Hall Closes Amidst Potential Cyberattack Impacting Municipal ServicesSource: Google Street View

North Miami City Hall has shut its doors to the public amidst a possible cyberattack that has upended numerous municipal services. In a city alert, officials announced a "possible breach affecting our network systems," with investigations conducted by the IT team and authorities currently underway. "We are working to secure our systems and are committed to keeping the public informed," the city assured, with updates promised as situations develop, according to CBS News.

Impact of the cyber incident has rippled across community services, leaving residents perplexed and anxious as they confront delays in city business, ranging from permitting issues to banking services. A resident in an interview expressed disbelief in the lack of "contingency plans" or "backup plans," suggesting in a private sector, such unpreparedness would surely result in a CEO's dismissal. In light of these interruptions, emergency services such as the 911 call center are still fully operational, and a Community Hotline is available for residents needing to connect with the city, as detailed by Local 10 News.

While attempts to resume normalcy are evident, North Miami's City Hall closure has enforced suspension of all passport services, and significantly delayed various permit and billing processes. Mayor Alix Desulme intimated "manual" steps to secure payroll and personnel are finalizing plans to restore certain services. Yet, the affected cyber landscape of the city remains in a cloud of uncertainty with no clear attribution of the attack nor knowledge of demands, if any. The FBI alongside Miami-Dade and North Miami police have joined the investigation, seeking to secure any compromised personal or city personnel data.

Meanwhile, essential services such as Neighborhood Services Department response to life and safety concerns will be assessed on a case-by-case basis. Other activities, including parks and recreation events, will occur as planned, though will be operating in old-school cash transactions. Despite the cyber siege, the North Miami Public Library and election-related early voting functions operate unscathed. The Local 10 News reports provide a comprehensive account of services impacted and those proceeding without interruption.

This cyber disruption marks the second such occurrence in Florida in recent times, following closely on the heels of a ransomware attack on Orlando-based OneBlood. As the city grapples with the restoration of full functionality, residents and officials alike await the unfolding of findings and measures to buffer against potential future digital onslaughts. Keep an eye on updates provided by the City of North Miami as they steer through these troubled cyber waters.