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Published on January 16, 2025
Hillsboro City Council Approves Utility Rate Adjustments for 2025-2026 to Maintain Essential ServicesSource: Hillsboro, Oregon

Hillsboro residents are witnessing a new shift in utility costs, aimed at maintaining their town's essential services like drinking water, and sewage management, as well as keeping the public works in top-notch condition. The costs, which cover a range of necessities from stormwater management to the upkeep of roads and sidewalks, are pivotal for the continued growth and sustenance of community life. As detailed in a statement by Hillsboro City Manager Robby Hammond, the financial upkeep for these amenities is facilitated through utility charges on the residents and businesses within the community.

Per the latest announcement, the Hillsboro City Council put its stamp of approval on rate adjustments for the years 2025 & 2026, which is set to anchor service levels and keep things running smoothly and these changes reflect the city's dedication to maintaining its infrastructure despite the constant wear and tear. It's a multi-faceted approach that spans from the Sanitary Sewer System, which manages wastewater to regional treatment plants, to the Surface Water Management System, with a focus on handling stormwater prevention erosion as well as floods and reducing pollution in the local environment.

Understanding the diverse nature of its residents' water usage, the Hillsboro authorities have instituted a tiered approach to billing. A revision in the water rate structure, specifically for residential customers, now includes a bracket to incentivize low water use; this strategy encourages conservation and offers a price break for those who manage to limit their consumption. This initiative was backed by the Hillsboro Utilities Commission in October 2024 and builds on recommendations from the Community Advisory Panel.

Another focal point for the city has been the Transportation Utility Fee (TUF), which supports the maintenance of Hillsboro's roadways and the introduction of new sidewalks, thereby enhancing pedestrian safety this fee is collected every month from a span of property types — including residential, commercial, and industrial — directly fuels the city's Pavement Management Program, and in part, funds the Bicycle and Pedestrian Capital Improvement Program. Moreover, residents and businesses in South Hillsboro have had a Community Service fee imposed for park development since January 1, 2025, following a modest increase of 3%.

Under the weight of these essential but potentially burdensome expenses, Hillsboro offers a utility assistance program for those facing difficulty with their bills. The city advocates for its residents to reach out should they need aid in managing their utility payments, detailing a flexible payment plan or bill relief opportunities. Assistance can be sought by calling 503-681-6163 or by visiting Hillsboro's official website. The site also lists resources for reduced garbage rates, energy and rent assistance, food pantries, and weatherization programs, among other community resources, all aimed at helping residents navigate their finances during periods of economic stress.