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Worcester Medical Transport Firm and Owner Indicted for Alleged $3M MassHealth Fraud and Patient Mistreatment

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Published on April 02, 2025
Worcester Medical Transport Firm and Owner Indicted for Alleged $3M MassHealth Fraud and Patient MistreatmentSource: Unsplash/ Mathurin NAPOLY / matnapo

A Worcester medical transport company and its owner are now facing a litany of serious criminal allegations after the Massachusetts Attorney General's Office announced indictments stemming from a probe into MassHealth fraud and patient mistreatment. According to official statements, Instant Transportation, LLC and Ardit Islamaj, its owner, allegedly bilked MassHealth for more than $3 million in non-provided services, laundered the money and facilitated drug use during transports.

The charges laid out last Thursday, by the Massachusetts Statewide Grand Jury include Medicaid False Claims, Larceny over $1,200, Patient Abuse and Neglect, Identity Fraud, Money Laundering, and Witness Intimidation, amid accusations that rides were billed despite patients being deceased or in hospital, along with instances where services were cancelled, the owner took his operations to new lows by allegedly laundering the fraudulently obtained funds and abusing and neglecting those under his charge. Instant Transport is reported to have allowed rampant drug use and sales on their watch and employed drivers faced with allegations of sexual assault, Islamaj even went as far as allegedly instructing his employees to impersonate MassHealth members to rack up additional reimbursable transport rides.

Patient neglect appears to be part of a pattern with Islamaj's company providing a substandard level of care, the indictment references instances where wheelchair-bound patients were not provided with vehicles equipped to handle their mobility needs. The Attorney General's Office also suggests that Islamaj attempted to manipulate the legal process by paying off a former employee before her scheduled meeting with the AGO. While the charges are substantial, it's important to note they remain allegations, with defendants having the presumption of innocence until proven guilty.

Echoing past actions, the AGO's Medicaid Fraud Division has been active in curbing such fraudulent practices, as evidenced by a string of settlements, Instant's indictment isn't an isolated incident, in 2024, the AGO settled with another medical transport company based in Swampscott over similar false claims and previously, two North Dartmouth-based ambulance companies agreed to a $1.6 million settlement for unnecessary billing and inflated service claims, followed by a $2.6 million settlement with a Leominister ambulance company in August of the prior year, suggesting perhaps a troubling trend in the MassHealth transport sector. The Massachusetts Medicaid Fraud Division, substantially funded by the U.S. Department of Health and Human Services, continues its dedicated effort to safeguard public funds and enforce health care regulations to protect vulnerable populations.

The depth of these allegations and subsequent indictments point to an aggressive stance by the AGO in addressing health care fraud. Concerned individuals have the option to report suspicions of Medicaid fraud or abuse through the AGO's website, contributing to the ongoing monitoring and enforcement efforts crucial for maintaining the integrity of the MassHealth program. For detailed information on the indictments and the scope of the AGO's investigation into Instant Transportation, LLC and Islamaj, references can be made to the AGO's press release.