Bay Area/ San Jose

Santa Clara County Sues Metro by T-Mobile Retailers Over Alleged Worker Exploitation in East San Jose

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Published on May 30, 2025
Santa Clara County Sues Metro by T-Mobile Retailers Over Alleged Worker Exploitation in East San JoseSource: County of Santa Clara

In a legal move to challenge worker exploitation, the Santa Clara County Counsel’s Office has filed a lawsuit against five Metro by T-Mobile retailers, according to an announcement yesterday. The suit addresses alleged egregious labor violations at locations around East San Jose, as detailed in documents submitted to the Santa Clara County Superior Court on Wednesday. Allegations include failure to adhere to minimum wage and overtime laws, not providing mandated meal and rest breaks, improper employment of minors without permits, and subjecting them to excessively long shifts that defy state regulations.

The civil enforcement action aims to protect the interests of more than 60 affected workers who allegedly suffered due to these infractions since 2021. The county's legal team is pushing for the court to mandate back pay and other compensatory damages for employees, enforce adherence to labor laws by the defendants, and apply civil penalties. As Santa Clara County Counsel Tony LoPresti put it, "We are taking enforcement action to make sure that businesses that steal wages and abuse workers pay a steep price," per the Santa Clara County.

These Metro by T-Mobile stores, engaged in cellphone and accessories sales, purportedly exploited workers by reportedly paying below minimum wage, neglecting overtime compensation, and circumventing other labor laws. The retailers specifically leveraged the vulnerability of the East San Jose community, a historically underserved area, to flout legal requirements for fair employment practices.

Integral to a county-wide crackdown on wage theft, the lawsuit is one facet of a concerted effort to amp up the enforcement of workers’ rights. Supervisor Betty Duong emphasized the value of awareness and enforcement for preventing exploitation: "Wage theft can happen to anyone, but often it’s those who are more vulnerable to exploitation who end up being most harmed," she told Santa Clara County News.

Wage theft is not an isolated issue, with over $15 billion stolen from U.S. workers annually. The lawsuit reflects the county's broader initiative, including the promotion of legislation to curb wage theft and the development of educational programming for workers about their rights. These efforts complement the mission of the County Office of Labor Standards Enforcement (OLSE), created in 2017 to offer resources and legal advice in labor issues, as described on Santa Clara County's news page. The OLSE maintains a free legal Advice Line that provides multilingual assistance, and anyone concerned about potential wage theft is encouraged to reach out at 1-866-870-7725.