As we gear up to ring in the New Year with zeal and excitement, the Minneapolis Police Department has issued a reminder to residents on the appropriate usage of the 911 and 311 services during the celebrations. The message, delivered through an advisory published by the City of Minneapolis, is clear: reserve 911 for emergencies and utilize 311 for non-urgent concerns.
Historically, New Year's Eve sparks a nearly 20 percent spike in 911 calls. These calls congest the system, potentially delaying aid to critical situations. The Minneapolis 911 center, based on past trends, is preparing to efficiently sort through the increased volume. To help keep 911 lines open for emergencies, residents are urged to save this number for instances such as injuries due to fireworks, active fires, or situations where fireworks pose an immediate danger to people or property.
For lesser issues that don’t quite need to be taken care of immediately, like noise complaints or illegal fireworks use not threatening life or property, the City encourages the community to contact 311. This can easily be done via the 311 mobile app, online reporting, or by texting "fireworks" to 311898. It’s important to note that calls to 311 are reviewed and responded to on the following business day, so promptness isn't quite on par with 911 responses.
Aside from adhering to the proper channels for raising concerns, it’s crucial to practice fireworks safety. Only use Minnesota-legal fireworks and maintain a safe environment by pointing them away from people and animals, and using them in open areas. After enjoying them, it’s good practice to extinguish and correctly dispose of spent fireworks to prevent any mishaps. And never try, under any circumstance, to relight a firework that didn’t initially ignite. Any guidance regarding fireworks safety has been well-laid out in the City's advisory.
As the city gleams with anticipation for the New Year's festivities, officials hope that by following these guidelines, Minneapolis residents will not only ensure their own safety but also contribute to the well-being of their community, letting everyone enjoy the holiday without undue stress or danger.
