Minneapolis

Minnesota DHS Seeks Community Feedback on Direct Care Staffing Crisis, Pioneers New Support Programs

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Published on January 21, 2026
Minnesota DHS Seeks Community Feedback on Direct Care Staffing Crisis, Pioneers New Support ProgramsSource: Google Street View

Minnesota’s Department of Human Services (DHS) is calling for community input through an annual survey seeking to understand the ramifications of the persistent direct care staffing shortage. The survey, cited on a webpage provided by the DHS, is intended for individuals currently receiving any type of direct care services and is structured to be a platform for anonymous feedback. The deadline for submitting responses is fast approaching on Feb. 1. In the ongoing battle to address these staffing issues, the voices of those most affected continue to serve as a beacon, guiding policy adjustments and resource allocations.

Simultaneously, the DHS is navigating a period of transformation with the implementation of Community First Services and Supports (CFSS) as detailed in their announcement. This significant shift, which began on Oct. 1, 2024, is steering Minnesotans away from current personal care assistance and Consumer Support Grant programs in favor of a system believed to be more holistic and user-centric. The transition will be punctuated with regular updates to inform all parties affected, from families to service providers.

DHS is also ramping up efforts to empower individuals requiring support by launching resources aimed at boosting communication skills. Furthermore, professionals supporting people with developmental disabilities are encouraged to join an intensive training series starting Jan. 27 through May 5. The series will tackle various approaches to positive support for those with complex behavioral needs, aiming to finesse the compassionate and specialized support required for the intellectual and developmental disabilities community.

There's also a concerted push to address the needs of Minnesota’s aging population through technology. A webinar focusing on assistive technology catered to aging adults is scheduled for Feb. 5. Representatives from DHS, together with Minnesota Networking in Education and Assistive Technology (MN-NEAT), will illuminate the prospects of assistive technology in enhancing the lives of the elderly.