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Duke Energy Urges Carolinas Customers to Conserve Energy Amidst Severe Cold Snap

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Published on February 02, 2026
Duke Energy Urges Carolinas Customers to Conserve Energy Amidst Severe Cold SnapSource: Unsplash/ Grianghraf

As the East Coast grapples with a bitter cold snap, Duke Energy is calling on its customers in the Carolinas to voluntarily cut back on energy use during the early hours of Monday morning. An official statement released by the company highlighted that the region is battling temperatures ranging from 10 to 20 degrees below average, propelling energy demand to uncommon peaks. This surge has prompted Duke Energy to seek public assistance in mitigating strain on the grid to prevent temporary power outages.

In an effort to manage this heightened demand, Duke Energy, according to their press release, has provided a series of recommended actions for customers, these include setting thermostats to lower comfortable levels avoiding the use of significant appliances like washers, dryers, and dishwashers between the hours of 4 a.m. and 10 a.m., turning off non-essential lighting and devices—also for those with electric vehicles, the suggestion is to charge them during midday hours when demand wanes.

Gerald Wilson, Duke Energy's vice president of grid operations, commented on the situation with a note of understanding for customer inconveniences, "We know it’s inconvenient to reduce electric use, but it makes a real difference". Wilson explained the company is employing exhaustive measures to meet energy needs which include "maximizing our generation and purchasing power and working with large commercial and industrial customers who have demand response programs," as mentioned on the Town of Huntersville website. Furthermore, he expressed gratitude for customer cooperation and patience as their team endeavors to ensure consistent service throughout the Carolinas.

Duke Energy, a major energy provider based in Charlotte, N.C., serves millions across several states—8.6 million in the realm of electric utilities and 1.7 million through its natural gas services across North Carolina, South Carolina, Tennessee, Ohio, and Kentucky. The Fortune 150 company has been in the throes of an ambitious energy transition, focusing on reliability for its customers while also investing in substantial grid upgrades and cleaner energy generation methods, like natural gas nuclear, renewables, and energy storage more details on Duke Energy's initiatives and service areas can be found at their website and through following their social media channels as per information found on their news hub, "illumination".