
What started as a desperate call for help in northwest Miami-Dade ended with a mother dead, a family in shock, and a neighborhood rattled. Relatives say they dialed 911 for a mental health emergency and were still on the phone with one another when they heard gunfire. Now they are demanding answers as a state investigation gets underway.
What officials say
According to NBC6, Miami-Dade deputies responded to a report that a woman was harming herself with a knife at a home in northwest Miami-Dade and tried to de-escalate the situation. "During that encounter, the female was tased, and at the same time, a deputy discharged a service weapon, striking the female," Deputy Eric Garcia said. Crews took her to a hospital after the shooting, where she later died.
Family reaction
Relatives told reporters they had called 911 seeking help, not gunfire, and that they heard the shots in real time. "When my sister called for help for my mom, I heard two gunshots, and my mom is dead," Natalie Gomez said in an interview with WSVN, describing the chaos and the long hours the family spent outside the taped-off home. Family members say there were no guns inside the house and that they are now pressing investigators for a full explanation.
Investigation and next steps
The Miami-Dade Sheriff's Office identified the woman as 52-year-old Karen Ivette Gomez and said the Florida Department of Law Enforcement has taken over the probe, which is routine in deputy-involved shootings, according to Local 10. Officials report that no deputies were injured. The investigation remains active and could result in both internal department findings and state-level conclusions. The agency has not yet released body-camera footage or detailed information about the deputy who fired.
Family calls for awareness around mental health
Relatives say they want Gomez's death to expose gaps in how officers respond to people in crisis and to push for stronger mental health support systems, a point noted by Spot On Florida. Spanish-language coverage also reports that a child inside the home placed the 911 call, which has only deepened the family's anguish, according to Univision. Neighbors and advocates say the case highlights the difficult decisions officers face during crisis calls, and the FDLE review is expected to play a key role in determining what happens next.









