Kalamazoo County Deploys AI Assistant 'Ava' to Manage Non-Emergency Call Volume, Aiding Dispatchers Amid Staff Shortages
The AI system named Ava is launched in Kalamazoo County to handle non-emergency calls and help dispatchers focus on emergencies, enhancing efficiency without replacing human staff.
AT&T to End Traditional Landline Services in Michigan by 2029, Catalyzing Transition to Modern Connectivity
AT&T plans to end traditional landline services in Michigan, moving towards modern connectivity options by 2029. Concerns rise for rural and elderly populations reliant on these services.
Macomb Community College Launches 'Innovate and Build' Event to Fuel Student Interest in Manufacturing Careers
Macomb Community College debuts Innovate and Build event for high school students to explore manufacturing and design careers on October 24, enhancing the Manufacturing Day experience.
Wayne County Officials Partner with FBI in Response to Cybersecurity Incidents, Richmond Schools Grapple with Ransomware Attack
Wayne County faced a cybersecurity incident causing system outages, with investigations involving the FBI and Michigan State Police. Richmond Community Schools experienced a separate ransomware attack.
Michigan State Capitol Pioneers Nation's First 'Zero Eyes' Gun-Detection AI to Enhance Security
Michigan State Capitol installs 'Zero Eyes' AI for gun detection, becoming the first US statehouse to apply such technology for enhanced security following a 2020 protest incident involving armed individuals.
Livingston County First in Michigan to Pilot Innovative 911 Camera Sharing to Enhance Emergency Responses
Livingston County pilots a new emergency response system allowing 911 dispatchers to access nearby security cameras, enhancing situational awareness while addressing privacy concerns.












