The National Digital Inclusion Alliance (NDIA) has once again recognized Boston as a beacon in the fight to close the digital divide. As reported by the City of Boston, the NDIA granted the city the title of "Visionary Digital Inclusion Trailblazer" for its continuous efforts toward digital equity—a title Boston has proudly held for nine years. The city's Chief Information Officer, Santiago "Santi" Garces, expressed honor in being recognized, emphasizing that "Digital equity is about unlocking opportunity - access to education, job opportunities, and more efficient government delivery."
Boston's latest initiative involved teaming up with Computers 4 People and Crown Castle; the result was the delivery of refurbished laptops and hotspots to underserved residents. Adding weight to the celebration, Computers 4 People also announced they're planting roots in the community with the opening of a new office in Waltham, Massachusetts. According to a statement obtained by the City of Boston, Dylan Zajac, CEO of Computers 4 People noted that, "Boston’s leadership in digital equity inspired us to expand our work here."
This collaboration foresees a bittersweet reality as the initiative comes after funding dried up for the Affordable Connectivity Program (ACP), which previously provided a $30 monthly internet bill discount to eligible individuals nationwide. Gina Cooper Benjamin, NDIA's Deputy Director, lauded Boston’s inclusive approach to digital equity, and pointed to the city's digital equity ecosystem and community engagement as foundations for their success. The NDIA's scoring criteria awarded the city 22 out of a possible 23 points, indicating a high level of achievement in promoting digital inclusion.
Nevertheless, in response to the ACP's discontinuation, Boston and its partners are advocating for renewed federal support. James T. Brett, President & CEO of The New England Council, expressed disappointment over Congress' inaction and gratitude towards council members like Crown Castle, who stepped up in support. Crown Castle's U.S. Northeast External Affairs Manager, Meg Glander, echoed this sentiment, stating, "Together, we’re not just bridging the digital divide; we’re unlocking possibilities and ensuring no one is left behind in today’s digital world," as conveyed by the City of Boston.
The collaborative effort spotlighted when Boston Center for Independent Living, United Way, and Vinfen became recipients of the refurbished laptops and T-Mobile hotspots, marking a step forward for residents in need. As part of the continued push for digital equality, the City of Boston is calling on more businesses, organizations, and residents to contribute through device donations, hotspots, or funds. Interested parties can extend their support via Computers 4 People’s Waltham office, amplifying the city's mission to foster digital inclusion for all residents.
