In a recent acknowledgment of efficiency and dedication despite formidable obstacles, the Hancock County Prosecutor's Office Child Support Division has successfully managed to maintain a "green" rating across all state and federal performance metrics. This achievement marks the 10th year in a row for the division to exceed averages in these categories. According to a social media post by Hancock County Prosecutor, Brent Eaton, not only has the division upheld its high standards, but child support collections have also seen an increase of 5.4% over the past year.
The division's head, Child Support Director Alyson Webster, expressed pride in the team's perseverance, especially given their working conditions. She noted, "During my time with Hancock County, I have been impressed with the dedication of the child support caseworkers to the families and children." Webster highlighted the staff's commitment to improving their collection efforts to steadily support the families in their charge. Her statement was shared on the office's social media page.
Amidst ongoing construction that has disrupted their work environment since mid-April, the division's staff has had to operate without consistent access to phones, files, computers, and standard office supplies. Despite these challenges, their performance has remained unwaveringly positive. Prosecutor Eaton emphasized the remarkable nature of their accomplishments under such circumstances, and he said, "To perform this well under these conditions is a testament to their dedication, teamwork, and resourcefulness, they truly have been awesome."
With the promise of continuous improvement, Webster and her team show no signs of slowing down. "We are diligently and tirelessly looking for ways to improve our collection efforts to facilitate more money flow to the children and families we serve," said Webster.
