In Phoenix's Arcadia neighborhood, a routine delivery nearly turned into a scam when a stranger tried to steal a FedEx package by showing a fake ID with Josh Diker’s real information but another person’s photo, according to local couple Brooklyn Beyler and Diker. The FedEx driver refused to release the package, and the couple later reported the incident to police.
FedEx driver refuses to hand over the package
Beyler told 12News that the man approached the FedEx driver about a block from their home and presented altered identification. The driver did not release the shipment and, according to Beyler, reported that someone had posed as her partner in an attempt to intercept the delivery. Phoenix police confirmed they are investigating the incident and said no arrests have been made so far, as reported by 12News.
How FedEx says it tries to stop delivery interceptions
FedEx encourages customers to use its Hold at Location option and Delivery Manager service so packages can be redirected to secure pickup points instead of sitting unattended at the door. The company notes that customers must show a government-issued photo ID to pick up packages at FedEx locations, and some shipments can be collected with QR-code pickup tools. These steps are designed to cut down on doorstep interceptions, according to FedEx.
Arcadia neighbors rattled by daytime thefts
The attempted package grab comes as Arcadia residents have reported a string of daytime thefts, including stolen patio furniture and vehicle parts. Many neighbors are relying on apps like Nextdoor to warn one another about what is happening on their blocks. Several of those incidents have been covered by ABC15.
High stakes for a long-running family business
Beyler and Diker run a family-owned business that has been operating for about 40 years, and Diker told 12News that losing even a single shipment could hit them hard financially. After learning that the suspect had been seen just a block away, the couple said they went looking for him and plan to alert neighbors through Ring and Nextdoor, according to 12News.
What Arizona law says about identity theft
In Arizona, using someone else’s identifying information without their consent is a crime. The language in A.R.S. §13-2008 and §13-2009 details the offenses of identity theft and aggravated identity theft, along with their classifications, as outlined in the bill text posted by the Arizona Legislature.
Tips to keep deliveries out of the wrong hands
To lower the odds of a package being intercepted, customers can require signatures, request delivery holds, route parcels to retail pickup points, or turn on delivery notifications so they can redirect or schedule a pickup. FedEx’s Delivery Manager offers redirection tools, QR codes, and other controls that limit exposure from unattended doorstep drops, per FedEx.
Beyler and Diker say they will continue working with investigators while they share warnings with their neighbors. The City of Phoenix notes that non-emergency tips and reports can be made through Crime Stop at 602-262-6151, or submitted through the city’s online reporting tools, as described by the City of Phoenix.
