The CVS Pharmacy at 3200 Saint Paul Street in Charles Village was temporarily closed this week after a Baltimore City Health Department notice citing a rodent infestation went up on the front door. Papered-over windows and yellow closure signs left students and neighborhood residents, many of whom count on the store for same-day prescriptions, suddenly hunting for backups. The abrupt shutdown has pushed more customers to other nearby pharmacies and left some people waiting longer to pick up medications.
As reported by The Baltimore Banner, the closure notice on the Charles Village store cited a rodent infestation and directed customers to the CVS at 4625 Falls Road in Roland Park. According to the Banner, employees at that Falls Road location have been swamped by the surge of diverted customers. CVS spokesperson Roslyn Guarino told the outlet the Charles Village store was closed to “address a sanitation issue” and said the company is working with the landlord and the Baltimore City Health Department to reopen as soon as possible.
How CVS Handles Temporary Closures
In a company release, CVS says that when a store has to shut its doors, pharmacy phone lines are rerouted and prescriptions are moved to nearby open locations so patients can still get their medication. The company points customers to its online store locator for up-to-date pickup options, according to a CVS Health press release via PR Newswire. Industry coverage also notes that CVS has been reshaping its footprint, closing some locations while testing smaller pharmacy-only stores that can change how easy it is to find a local counter for refills, as reported by PYMNTS.
Local Context And Access Gaps
The Baltimore Banner has reported that CVS closed several Baltimore pharmacies in 2025 and that majority-Black and majority-minority neighborhoods in the city have had fewer pharmacy options than other areas. So when a high-traffic Charles Village location goes dark, the impact does not stop at the corner. Older residents, students, and people without easy transportation often feel the strain first. The Banner reports that employees at nearby branches and health officials are coordinating cleanup efforts and inspections, while the store’s landlord works with the city to resolve violations.
What Neighbors Should Do Now
Customers who need medications should use the CVS store locator at CVS.com to find alternate pickup sites or call their usual pharmacy number to confirm where prescriptions have been transferred. Residents worried about building sanitation or a possible infestation can check inspection status or file a report through the Baltimore City Health Department’s website. People who rely on regular refills may also be able to use mail delivery through CVS Caremark; pharmacists can provide information about transfer and delivery options.
We will continue to watch for reopening updates from CVS and the Baltimore City Health Department and will update this story as new information becomes available. If your prescriptions were diverted by the closure, contact CVS or your health insurer to confirm transfer and refill options.
