A Libertyville pediatric therapy clinic that offered Applied Behavior Analysis (ABA) and other services suddenly shut its suburban site on Wednesday, cutting off sessions for dozens of children and leaving therapists without jobs. Families and staff say they had no warning and are now demanding answers from the company and state regulators, as parents scramble to replace care that took months to secure and anchored many kids’ daily routines.
As reported by NBC Chicago, Mobile Therapy Centers of America notified families and employees by email that "it is no longer feasible for us to sustainably maintain ABA services in Illinois" and that therapies provided in clinics, schools, and daycares would cease. NBC Chicago also reported it attempted to reach the company’s CEO by phone, email, and text but did not receive a response.
Mobile Therapy Centers’ own Mobile Therapy Centers contact page lists a Libertyville office at 854 Technology Way and provides an email address for families seeking information. Public provider records identify Mobile Therapy Center of America as a Libertyville-based clinic in the NPI Registry and in business directories.
Parents and staff described chaotic scenes as clinicians packed up and families learned services were ending. "I can find a new job, but these kids cannot find a new place to call home," parent Lauren Sexton told NBC Chicago. Parents said they have not been able to obtain their children’s records, while distraught workers were seen gathering personal items and returning equipment.
The disruption lands in the middle of a broader shortage of ABA providers and long waitlists that are already stretching families, according to ABA Navigator. Regional coverage has documented staffing strains and reimbursement changes that leave many families waiting months for available slots, per reporting by WGLT.
Parents And Workers Want A Probe
Families and former staffers are urging state officials to examine how the shutdown was carried out and whether children’s records are being safeguarded. Illinois law generally gives patients the right to access their medical records and sets rules for record retention and complaints. The Medical Patient Rights Act and the state’s Illinois Administrative Code outline how to file complaints and requirements for preserving records.
Advocates say parents who cannot get records can submit complaints to the Illinois Department of Public Health and may also turn to their health insurers or their child’s school district for help keeping services as consistent as possible.
Where To Turn Next
MainStreet Libertyville and other local resource lists identify alternative providers in Lake County and nearby suburbs, although many clinics already have waiting lists. Families and advocates recommend simultaneously pursuing records and new placements by contacting county autism coordinators, checking insurers’ authorized provider lists and working with school case managers.
Public contact information for Mobile Therapy Centers remains on its website as families and regulators press the company for explanations about the sudden closure.
The situation continues to unfold as families seek a clear plan to protect records and restore services. Hoodline will update this story if state officials or the clinic release new information.
